Terms & Conditions

1. Operator and agreement

These Terms & Conditions (the “Terms”) govern your access to and use of the BetsWall mobile applications, betswall.com, and related services (together, the “Service”).

The Service is operated under the HAYYAPPS brand by HAYY YAZILIM OYUN PAZARLAMA SANAYI VE TICARET LIMITED SIRKETI, a company based in İstanbul, Türkiye (“HAYYAPPS,” “BetsWall,” “we,” “us,” or “our”).

By accessing, creating an account for, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. Additional terms disclosed at the point of purchase may apply to individual products or subscriptions. In the event of a conflict, mandatory applicable law takes precedence.

2. Eligibility and age restrictions

You must be 18 years of age or older and legally permitted to access sports-prediction and simulated-betting content where you live or use the Service. If local law sets a higher minimum age, that higher age applies. You must not make your account available to a minor.

You are responsible for complying with laws applicable to your use of the Service. We may restrict access in certain countries or regions where required by law or platform policies.

3. What BetsWall provides

BetsWall provides sports-related informational and entertainment features, which may include:

• Artificial intelligence–assisted predictions, analysis, tips, and historical statistics for football, basketball, tennis, and other supported sports.
• Match schedules, odds-related information, live scores, results, notifications, and related sports data.
• Virtual sports coupons created using bwCoins, including community-shared coupons and performance rankings.
• Social features such as following users, viewing or sharing coupons, and participating in rankings or discussions where available.
• Optional premium features, including VIP content, individual content unlocks, and ad-removal products where offered.

Specific features, their availability, and the sports covered may vary by device, region, account status, and app version. Features described here may not be available to every user at all times.

4. No real-money gambling or cash prizes

BetsWall does not operate a sportsbook or a real-money gambling service. We do not accept or place real-money bets, act as a bookmaker, maintain gambling deposits, offer monetary winnings, or process withdrawals of gambling funds.

Virtual coupons are simulations based on sporting events and are not monetary betting transactions. bwCoins cannot be redeemed for cash, transferred to another user as money, or exchanged for products or value outside the Service.

Information about sports, odds, predictions, and third-party services does not constitute an offer to place a wager through BetsWall. If you independently choose to engage with an external gambling service, that is a separate activity subject to applicable local laws and the third party’s own terms. We do not guarantee outcomes or encourage unlawful gambling.

Gambling elsewhere can cause financial harm and addiction. If you choose to gamble outside BetsWall, do so only where lawful and consider seeking professional support if gambling is becoming difficult to control.

5. AI predictions, performance claims, and sports data

Sports predictions, suggested outcomes, success percentages, expected returns, rankings, and other analytics are estimates, simulations, historical measures, or user-generated observations. They are provided for information and entertainment, not as guarantees or professional financial advice.

Artificial intelligence models can make errors. Past performance or a published historical success rate does not guarantee future results. Different calculation periods, markets, selection methods, and data sources can produce different outcomes.

Live scores, fixtures, match status, odds, events, results, and statistics may be delayed, incomplete, corrected, or inaccurate due to changes or third-party data feeds. “Live” does not mean that data is instantaneous. Verify time-sensitive information independently before relying on it.

We may update, correct, recalculate, or remove a prediction, coupon result, or statistic when an error or later data correction is identified. To the extent permitted by law, we are not responsible for independent real-money gambling decisions made using information from the Service.

6. Accounts and account security

Some features require registration. You agree to provide accurate information, keep your credentials confidential, and notify us promptly if you suspect unauthorized access. You are responsible for activity through your account to the extent permitted by law, except where caused by our own failure to meet legal obligations.

You may not sell, rent, share, or transfer your account without our written consent. Reasonable technical protections may limit simultaneous devices or detect unauthorized or automated access. We may ask for verification if necessary to protect users and the Service.

7. bwCoins and virtual coupons

bwCoin is a limited-use digital unit available within BetsWall. bwCoins may be granted through in-app activity or purchased through an authorized in-app purchase flow, depending on current product availability. They can be used only for eligible virtual features identified in the Service.

• bwCoins are not money, cryptocurrency, electronic money, or a stored-value payment account.
• bwCoins cannot be cashed out, withdrawn, exchanged for cash or real-world goods, or transferred between users.
• Buying bwCoins does not constitute placing a real-money bet or create any entitlement to financial winnings.
• Purchased bwCoins do not have a fixed expiration date. Any special conditions for promotional or free units must be disclosed when they are offered and comply with applicable law.
• We may correct balances affected by technical errors, fraudulent activity, reversed transactions, or unauthorized use, subject to applicable law and any rights you have in validly purchased items.

Virtual coupon results and leaderboards depend on sporting-event data and platform rules. Virtual rankings are for entertainment or informational purposes and do not represent a guaranteed monetary return.

8. Purchases, VIP access, subscriptions, and refunds

8.1 Optional paid products

The Service may offer bwCoin packs, access to individual VIP coupons, VIP subscriptions, ad-removal features, and other optional digital products. A product’s actual features, scope, price, currency, taxes, and any applicable access duration are shown before purchase. Free features remain free unless clearly stated otherwise in the Service.

8.2 Subscriptions and renewal

Some premium products are offered as automatically renewing subscriptions. The applicable store and checkout screen identify the subscription price, billing frequency, renewal arrangement, and any available trial or introductory offer. Unless canceled in accordance with the applicable store’s process and deadline, an auto-renewing subscription renews and is charged through that store.

VIP membership provides access to the VIP benefits expressly described at checkout; it does not guarantee the accuracy, profitability, or number of successful predictions. One-time content unlocks and ad-removal purchases are separate from recurring subscriptions unless the purchase screen clearly identifies them as subscriptions.

8.3 Managing and canceling subscriptions

You can manage or cancel a subscription through the platform where you purchased it, including Google Play Subscriptions or Apple Subscriptions. Deleting your BetsWall account or uninstalling the app does not automatically cancel an active store subscription. Cancellation usually stops future renewals; access and any refund for the current billing period depend on the applicable store terms and consumer law.

8.4 Charges, refunds, and restoration

Payments and, where applicable, refund requests are generally processed by the app store or payment platform used at purchase. The store’s billing and refund policies apply alongside your mandatory statutory rights. Nothing in these Terms restricts refunds or other remedies that applicable law requires.

If a paid entitlement is missing, please contact us with the store name and purchase details (do not send full card numbers). Where a platform supports restoring eligible purchases, use its restore mechanism or contact our support team.

9. Community features and user content

Where enabled, you may create, upload, share, or interact with virtual coupons, predictions, profile details, comments, or other materials (“User Content”). You retain ownership of your original User Content and are responsible for ensuring you have the rights to post it.

By submitting User Content, you give us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, distribute within the Service, and technically adapt that content solely as reasonably necessary to operate, maintain, improve, and promote the relevant Service features. This license ends when the content is removed from our systems, subject to lawful retention needs and copies already shared with others. This does not transfer ownership of your content to us.

Other users’ predictions and rankings reflect their own activity, not an endorsement or verification by BetsWall. Do not rely on another user’s success claims as proof of future results.

10. Moderation, reporting, and blocking

We may review, restrict visibility of, or remove User Content, and may warn, suspend, or terminate accounts when reasonably necessary to enforce these Terms, comply with law, respond to valid reports, or protect users and platform integrity.

Content or behavior that is threatening, harassing, hateful, sexually exploitative, fraudulent, unlawful, misleading, privacy-invasive, or infringing is not permitted. Attempts to manipulate virtual rankings, impersonate others, or coordinate abusive activity are also prohibited.

Use the reporting and blocking functions provided in the application to report objectionable content or users and to limit unwanted interactions. You can also submit a report or request review of a moderation action by emailing [email protected], with sufficient detail for us to evaluate the issue. We will assess reports and take appropriate action according to the circumstances and applicable law.

11. Prohibited conduct

You must not:

• Use the Service in violation of applicable laws or the rights of others, or encourage illegal real-money gambling.
• Threaten, abuse, intimidate, harass, defraud, impersonate, or exploit other users.
• Publish personal data about others without a lawful basis or post material you are not entitled to share.
• Use bots, scraping tools, automated posting, account farms, or unauthorized methods to manipulate coupons, rankings, activity statistics, bwCoins, or access controls.
• Reverse engineer, interfere with, disrupt, or compromise the Service, except where applicable law expressly permits such activity.
• Sell or transfer accounts, bwCoins, or access entitlements outside authorized functionality, or evade reasonable security restrictions.
• Upload malicious code, spam, infringing material, or content that creates a genuine security or legal risk.

12. Intellectual property

Except for User Content and third-party materials, BetsWall’s software, interface, design, branding, documentation, and original content are owned by or licensed to HAYYAPPS and protected by applicable intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended personal purposes in accordance with these Terms and applicable store rules.

Names, logos, trademarks, images, and other identifiers belonging to sports clubs, leagues, federations, teams, or other third parties remain the property of their respective owners. Their appearance does not imply sponsorship, affiliation, endorsement, or a license beyond any relevant permissions or legal exceptions.

13. Third-party content, services, and advertising

The Service may incorporate sports information from external data providers, platform services, advertisements, and links to independent websites. We do not control third-party content or terms and are not responsible for independent third-party transactions, except to the extent required by law.

Some versions of BetsWall display advertisements, and an optional ad-removal product may be offered. The exact scope of any ad-removal benefit is described at purchase. Third-party services may have their own terms and privacy practices.

14. Service availability, updates, and account actions

We work to keep the Service operational but do not promise uninterrupted, error-free, or permanent availability. Maintenance, security incidents, sports-data interruptions, legal requirements, or technical changes may affect features.

We may modify, introduce, or discontinue features for legitimate reasons. If a material change affects a paid feature, we will provide notice and available remedies as required by applicable law. We will not arbitrarily deprive you of validly purchased rights in breach of mandatory consumer protections.

We may suspend or restrict accounts for serious or repeated violations, misuse, security risks, or legal compliance, taking into account proportionality, applicable law, and any reasonable opportunity to seek review.

15. Privacy and account deletion

Our Privacy Policy explains how personal information is handled in connection with the Service, including any relevant third-party services and your available privacy rights.

You may request deletion of your account using available in-app account-deletion tools or by contacting [email protected]. Certain records may be retained where needed for legal compliance, fraud prevention, financial records, or legitimate dispute resolution, as explained in the Privacy Policy and applicable law.

Before closing an account, separately cancel any active store subscription to avoid future charges. Account deletion does not itself cancel a subscription managed by Apple, Google, or another store.

16. Disclaimers and liability

To the extent permitted by applicable law, the Service and its informational content are provided on an “as available” basis. BetsWall does not warrant any sports prediction, match result, virtual coupon outcome, leaderboard standing, or financial result. Results may be affected by uncertain sporting events, model limitations, technical delays, data-provider errors, and other factors outside our reasonable control.

We are not responsible for decisions to place real-money bets on independent third-party services or for losses arising from such separate activity, except where liability cannot legally be excluded.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or any other liability that cannot be excluded under applicable law. Nothing removes your statutory rights concerning digital products and services, paid subscriptions, refunds, or remedies for nonconforming content.

17. Applicable law, disputes, and consumer rights

These Terms are governed by the laws of the Republic of Türkiye, subject to any mandatory consumer-protection or other rights that apply in the country where you habitually reside. This clause does not deprive consumers of protections that cannot be waived by contract.

If you have a complaint, contact us first at [email protected] so we can try to resolve it. You may also use any competent court, consumer authority, or alternative dispute-resolution body available to you under applicable law. These Terms do not require arbitration or prevent you from exercising statutory remedies.

If a provision of these Terms is unenforceable, the remaining provisions continue to apply to the extent legally possible. A failure to enforce a provision once is not a waiver of the right to enforce it later.

18. Changes to these Terms

We may update these Terms to reflect changes to the Service, law, safety practices, or business operations. The most recent version will appear on this page with its update date. For material changes, we will provide appropriate notice where required, including through the Service or by other available means.

Changes will not retroactively reduce mandatory consumer rights. Where your consent is legally required, we will seek it before the relevant change takes effect.

19. Contact